5 Important Considerations for Selecting a New Software for Veterinary Practice Management

Medical practice management software has changed the way veterinary practices perform their business operations. From communicating with customers, billing, and handling client appointments, it's difficult to imagine managing a practice without a software system today.




However, choosing the right software for managing your practice requires a lot of foresight and research. With the veterinary market ever-changing and evolving, you want to have a practice system that can be upgraded as well.

Here are the different factors that will help you evaluate potential software options for your practice.

The Right Fit

Understanding your business needs is important before you consider different software options. Will your prospective software run on in-house servers or a cloud-based one? More than 50% of American veterinary clinics have shifted to a cloud-based system because of its many advantages.



Not only is it cheaper, but it's also more flexible, and can be accessed from anywhere, making it more mobile. Cloud-based subscriptions can be scaled according to your business size, and you can also add more storage when you need it.

More Efficient

A practice management system should be able to understand changes and improve workflow. Reducing paper and improving client and patient information management are key tasks that help your clinic improve efficiency.

Add-on features like automatic note-taking can also help change how medical data is recorded and stored.

Better Customer Experience

The right practice management software allows you to maintain a better relationship with your clients with features like online appointment booking, appointment reminders, 24/7 helpline and chat, educational content, billing, and payment.

Encouraging Growth

Not only should a veterinary software automate your clinic’s activities, but it should also provide marketing opportunities. The software you choose needs to have a solid database for keeping client information that you can use for marketing techniques.

Furthermore, the software should include essential marketing functions such as sending emails and SMS, telemedicine, customer loyalty programs, online appointment booking, and a patient portal.

Planning For the Future

To ensure your veterinary practice management software matches your current and future needs, choose one that can integrate the different apps and tools you use. If your practice has in-house labs, they also need to be integrated into the software.

When selecting software, check out its list of integration partners as well to see if it’s suitable for your clinic.

If this list is too detailed for you, you can also get in touch with Animal Intelligence International. With different kinds of cloud-based veterinary practice management software, they can help your business achieve growth, and automate processes faster. Contact them here to learn more about how your business can benefit from custom veterinary practice management software. 

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