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Showing posts from August, 2020

Why You Should Switch To Cloud Solutions For Your Veterinary Practice

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Ever since cloud computing and cloud software solutions hit the mainstream, every industry has slowly increasingly adopted this technology for its range of advantages. These advantages also extend to the veterinary industry, and the market for cloud-based solutions in the veterinary industry is expected to grow by 6.4%  by 2025. None of this comes as a surprise considering the flexibility, ease of use, and the scalability offered by cloud-based veterinary management software. If you’re on the fence about upgrading to a cloud-based vet management software , here are reasons why you should migrate: 1.  Minimal Hardware Costs Cloud-based solutions are housed in offshore server houses that will store all of the data associated with the software/system. This eliminates the installation and maintenance costs of an in-house server room—not to mention the overheads associated with your server rooms. The cost of a cloud solution is a fraction of maintaining personal servers, where your...

Client Retention—A Key to Successful Veterinary Practice

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As the veterinary industry in Australia becomes more  corporatised , independent veterinary practices need to step up their efforts with regard to client retention if they want to compete. Client retention is the key to ensuring that you establish a lasting relationship with your customers.  To streamline customer engagement and client management, you need to take all the necessary steps to ensure that clients remain loyal to your practice. To create the most effective strategy, collect relevant data about your existing customer base. Remember, return clients are a lucrative opportunity for growth because it takes more money and effort to bring in new ones.  One of the biggest reasons you should invest in client retention is that it can lead to an increase in revenue generation as well. Here are a few proven ways to improve your client retention strategy .  Getting to know your customer  Even if you feel like you know your customers, there’s huge scope to unders...

Understanding the Impact of COVID-19 On the Veterinary Industry

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    As we find ourselves navigating a post-pandemic world, not entirely out of the waters and not back to “normal,” there are many changes that we have to get accustomed to. Going outside is not the same anymore, and as businesses try to reopen their services to hesitant clients, new standard procedures must be adopted.  Let’s take a look at the impact of COVID-19 on the veterinary industry.  Greater investment in e-commerce While it was challenging for some businesses to deal with the pandemic, especially in places like the United States, those that rose to the occasion and responded fast fared better. Businesses that invested in an e-commerce shift or those that had established an online presence had a better chance of survival.  Online shopping for pets may continue  Many pet parents were forced to order things for pet care online while restrictions were in place. However, this practice may continue despite the lifting of the lockdown, because of the con...